Cookie Policy

Last updated: 6 May 2026

This Cookie Policy explains how ZEN Healthcare ("we", "us", or "our") uses cookies and similar tracking technologies on shop.zenhealthcare.co.uk (the "Site"). This policy should be read alongside our Privacy Policy.

We comply with the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, remember your preferences, and provide information to website owners.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Site to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

  • Shopify session cookies — maintain your shopping cart and session
  • Security cookies — protect against fraud and ensure secure checkout

Analytics Cookies

These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use this data to improve our website.

  • Google Analytics (GA4) — tracks page views, sessions, and user behaviour. Data is anonymised and processed by Google LLC. Google Privacy Policy

Marketing & Advertising Cookies

These cookies may be set through our Site by advertising partners to build a profile of your interests and show you relevant adverts on other sites.

  • Google Ads — used for remarketing and conversion tracking
  • Meta Pixel — used for Facebook and Instagram advertising

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and language settings.

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Please refer to the relevant third-party privacy policies for more information:

4. How to Manage Cookies

When you first visit our Site, you will be shown a cookie consent banner where you can choose to accept or decline non-essential cookies. You can change your preferences at any time.

You can also control cookies through your browser settings:

Please note that disabling certain cookies may affect the functionality of our Site.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

6. Contact Us

If you have any questions about our use of cookies, please contact us:

ZEN Healthcare
Email: online@zenhealthcare.co.uk
Website: shop.zenhealthcare.co.uk